Doug is a partner at Triad Consulting Group and a Lecturer on Law at Harvard Law School. Through Triad, he consults to a wide range of organizations, including Fortune 500 companies, law firms, non-profits, and universities. He lectures widely on the subjects of leadership, negotiation, and communication, and has appeared on many TV and radio shows.
In the public sector, Doug has taught and mediated in challenging conflicts around the world. He has worked with mediators and journalists in South Africa, Greek and Turkish political and community leaders in Cyprus, educators in Medellin, Colombia, and diplomats at the Organization of African Unity in Addis Ababa, Ethiopia. He is currently assisting a group of police, prosecutors, nurses, hotline attendants, and advocates in the Boston area to provide more effective services to victims of rape.
Doug is co-author, along with Bruce Patton and Sheila Heen, of Difficult Conversations: How to Discuss What Matters Most (Penguin, 2000), a New York Times Business Bestseller. His articles on negotiation and conflict resolution have appeared in the New York Times, the Los Angeles Times, and the Boston Globe.
Doug graduated from Brown in 1980, and Harvard Law School in 1984. Prior to returning to Harvard, he practiced transactional and regulatory banking law at firms in Boston and New York.