Here are the Blogs in the Tips
Monday, 14 May 2012
Many leaders talk about the importance of communication in their organizations, and for some of them, they think communication is primarily about transmitting a message, and they discount or ignore altogether the importance of listening. We’ve all heard “we have one mouth and two ears ...Read More...
Posted on 05/14/2012 1:03 PM by Mary Fink
Monday, 7 May 2012
We’ve all heard the saying… “There is no ‘I’ in Team”. True. However, the philosophy that the you, I, me, my’s are non-existent in a team environment can be a misnomer. You do exist, and it is your skills and talents that contribute ...Read More...
Posted on 05/07/2012 2:43 PM by Janet Rives
Thursday, 26 April 2012
One of the principal downfalls of leaders is uncontrolled ego. Once you begin to think that you are someone really special others will begin to tell what you want to hear and you become slowly and progressively disconnected from those you lead. Eventually you become isolated from reality ...Read More...
Posted on 04/26/2012 1:42 PM by Joe Scarlett
Monday, 23 April 2012
There is absolutely no upside in being unhappy. And who controls your happiness? You do. Would you like to work for or with someone who is unhappy? Of course not. You control your destiny so take charge!
Start your day off right every day. Jump start your morning with a cheerful ...Read More...
Posted on 04/23/2012 1:38 PM by Joe Scarlett
Thursday, 19 April 2012
The experts say that most people retain about ten percent of what they hear a week later so if you want a message to get through you need to say it many times. This practice of repetitive messaging is equally valid in business as it is in family communication.
If you expect your kids to ...Read More...
Posted on 04/19/2012 3:42 PM by Joe Scarlett
Monday, 16 April 2012
An elevator speech is a quick talk that you can deliver between floors on an elevator before the next time the door opens. You will often be thrust into opportune situations with limited time to talk about a product, service or organization. Be prepared.
Think about the topics you ...Read More...
Posted on 04/16/2012 3:41 PM by Joe Scarlett
Friday, 13 April 2012
Jim Colllins’ Good to Great begins with the notion that the good is the enemy of the great. How many times do we see that played out in the organizations we do business with? For example, service staff in any industry—hospitality, restaurant, banking, health care—can make ...Read More...
Posted on 04/13/2012 10:33 AM by Mary Fink
Tuesday, 10 April 2012
My observation is that big picture thinkers are generally the ones who move up in the organization. Those who can see the long term and articulate a vision and direction are most likely to wind up on top.
My advice is to stay out of the minutia and do everything possible to avoid falling into the “daily ...Read More...
Posted on 04/10/2012 10:30 AM by Joe Scarlett
Thursday, 5 April 2012
Maya Angelou once said that “People may not remember what you did but they will never forget how you made them feel.” Seems to me that this is the secret to customer service. What really matters is that customers’ experiences exceed their expectations and they will feel ...Read More...
Posted on 04/05/2012 10:39 AM by Mary Fink
Tuesday, 3 April 2012
This topic certainly sounds old fashioned but there is simply no downside to being a gentleman and there is potentially a lot of upside. You will likely earn the respect of others, particularly the women you associate with. You could reduce some tensions in the workplace and you might even become ...Read More...
Posted on 04/03/2012 10:37 AM by Joe Scarlett
Thursday, 29 March 2012
It can be tempting to dive into your retirement savings for emergencies – find a way to avoid the temptation. Retirement savings left alone can grow into a meaningful nest egg and when you hit “that age” you need to be able to take care of yourself.
As an example I want to share ...Read More...
Posted on 03/29/2012 1:25 PM by Joe Scarlett
Monday, 26 March 2012
We all see the world through our own customized lens—we see it as we are, not as it is. As a result we make assumptions about things based on our perspective. Those assumptions drive us to conclusions that we then act on. To us, every step makes sense and is perfectly logical. ...Read More...
Posted on 03/26/2012 1:24 PM by Mary Fink
Thursday, 22 March 2012
The most important success component in most growth organizations is people. One of the key questions at Tractor Supply evaluation time is always about personnel development. How are you doing? Who are you developing? Who will take your place if we promote you tomorrow?
When evaluating ...Read More...
Posted on 03/22/2012 11:57 AM by Joe Scarlett
Monday, 19 March 2012
A quote that struck me recently is “We have to learn to be our own best friends because we fall to easily into the trap of being our own worst enemies.” Roderick Thorp, the author of a number of crime novels, wrote that and I am sure that as a writer he struggled with the challenges ...Read More...
Posted on 03/19/2012 11:54 AM by Mary Fink
Thursday, 15 March 2012
This wonderful personal advice I heard from mother more times than I can remember. Mom was talking about every day personal conduct.
When it comes to eating, Mom was talking about a varied diet (lots of vegetables) and never stuffing yourself with goodies like potato chips or ice cream. ...Read More...
Posted on 03/15/2012 10:33 AM by Joe Scarlett
Monday, 12 March 2012
You all know the words to the old Kenny Roger’s song “know when to hold ‘em and when to fold ‘em.” Those words for a poker game pertain equally in the business environment, yet so often we see leaders who don’t know “when to fold ‘em.”
The good ...Read More...
Posted on 03/12/2012 1:16 PM by Joe Scarlett
Thursday, 8 March 2012
Norman Vincent Peale once said “The trouble with most of us is that we would rather be ruined by praise than saved by criticism.” We love it when others let us know how smart, skilled or right on target we are. The truth of the matter, however, is that what we really need to ...Read More...
Posted on 03/08/2012 1:14 PM by Mary Fink
Monday, 5 March 2012
Frugality does not mean being cheap, it just means using good judgment. A good rule of thumb in business, regardless of your position, is to treat the company’s assets as if they were your own. Do what is in the best interests of the owners, and when you do, you will earn the respect ...Read More...
Posted on 03/05/2012 1:11 PM by Joe Scarlett
Thursday, 1 March 2012
If you as a leader are spending all your time and effort thinking about yourself as a leader, think again. As leaders, we accomplish very little ourselves—we are not on the front line taking care of customers or clients—we get that done through other people. So as leaders, our ...Read More...
Posted on 03/01/2012 12:58 PM by Mary Fink
Monday, 27 February 2012
Career focus on a mission and goals will generally yield results. The more engaged you become with the business purpose the greater your store of knowledge – you begin to become a respected expert in your specialty. Building credibility and earning respect will lead to ever increasing ...Read More...
Posted on 02/27/2012 12:53 PM by Joe Scarlett