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How did you make that decision?
In a coaching discussion recently we were assessing a certain business decision and how that decision impacted individuals. One of my associates raised the question “how was that decision made?” That moved us into a very enlightening review of the decision factors and of the individual making the decision. The details are too complicated to get into but I want to leave you with the following thought:
Next time you are reviewing a decision made by one of your people either before or after the fact ask “what factors did you use in arriving at your decision?”
You will likely learn a lot about the skill level of the individual, their knowledge of the business process and probably a bit about your coaching and leadership skills.